Terms of service

TERMS OF SERVICE

These Terms of Service apply to your use of flexlif.uk and to purchases made from Flexlif.

By visiting our website or placing an order, you agree to these Terms of Service.

1. ABOUT US

Flexlif operates the website flexlif.uk.

Contact:
support@flexlif.uk

2. ONLINE STORE TERMS

You must use our website only for lawful purposes.

You may not use our website or products in violation of applicable laws or regulations.

3. PRODUCT INFORMATION

We aim to display product descriptions, photographs, colours and other information as accurately as reasonably possible.

Colours and appearance may vary slightly depending on your device, screen settings, lighting or manufacturing variation.

4. PRICES

Prices displayed on our website are subject to change.

The price applicable to your order will normally be the price displayed when your order is submitted.

Any applicable shipping fees, taxes or other charges will be displayed where required during checkout.

5. ORDERS

Submitting an order does not necessarily mean that we have accepted it.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:

• Suspected fraud
• Incorrect pricing
• Stock availability
• Payment problems
• Incorrect customer information
• Abuse of promotional offers

If we cancel an order after payment has been taken, an appropriate refund will be issued.

6. PAYMENT

Payments are processed using the payment methods available at checkout.

You agree to provide accurate and complete payment and billing information.

7. SHIPPING

Shipping times are estimates and may be affected by circumstances outside our reasonable control.

Please review our Shipping Policy for further information.

8. RETURNS AND REFUNDS

Returns and refunds are governed by our Refund & Returns Policy and your applicable statutory rights.

9. PRODUCT USE

Products should be used only for their intended purpose and in accordance with any instructions provided.

Flexlif does not provide medical advice.

If you have a medical condition, injury, pregnancy-related concern or other health issue that may affect whether a positioning or support product is appropriate for you, seek advice from an appropriate healthcare professional.

10. INTELLECTUAL PROPERTY

Unless otherwise stated, content on flexlif.uk, including:

• Branding
• Text
• Graphics
• Website design
• Product descriptions
• Logos
• Original photographs and videos

is owned by or licensed to Flexlif and may not be reproduced without permission.

11. THIRD-PARTY SERVICES

Our website may use or link to third-party services.

We are not responsible for third-party websites or services that we do not control.

12. PROHIBITED USES

You may not use the website to:

• Commit fraud
• Distribute malware
• Interfere with website security
• Scrape or misuse website content unlawfully
• Violate intellectual property rights
• Engage in unlawful activity

13. LIABILITY

Nothing in these Terms excludes or limits liability that cannot legally be excluded under applicable law.

To the extent permitted by law, Flexlif will not be responsible for indirect losses that were not reasonably foreseeable.

14. GOVERNING LAW

These Terms are governed by applicable law.

Mandatory consumer rights available to you in your country of residence are not affected.

15. CHANGES TO THESE TERMS

We may update these Terms from time to time.

The current version will be published on flexlif.uk.

16. CONTACT

Questions about these Terms can be sent to:

support@flexlif.uk